How quickly will I receive a response?
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please use our live chat feature or call our support line directly.
Do you offer technical support for free plans?
Yes! All Lynk Insights users receive email support. Premium plan subscribers get priority support, live chat access, and 24/7 emergency support for critical issues.
Can I schedule a demo or consultation?
Absolutely! We offer personalized demos and consultations for teams and businesses. Simply fill out the contact form above and mention "Demo Request" in your message, or email us directly at sales@lynkinsights.com.
What information should I include in my support request?
To help us assist you quickly, please include: your account email, a detailed description of the issue, any error messages you're seeing, and steps to reproduce the problem if applicable.
Do you offer support in multiple languages?
Currently, our primary support language is English. However, we're working on expanding our multilingual support capabilities. Contact us to discuss your specific language needs.
How can I report a bug or suggest a feature?
We love hearing from our users! You can report bugs or suggest features by using the contact form above, emailing us at support@lynkinsights.com, or joining our community forum where you can engage directly with our product team.